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With Hospitality and Training experience of almost 50 combined years, we are well-equipped to provide realistic information, techniques and tools to improve your associates' performance.  Workshops are interactive, up-to-date and FUN! That turns training into a employee benefit rather than a drudgery. 

"Thank you so much for visiting us.  I have received tons of positive feedback from my staff regarding the training.  I myself enjoyed it far better than any other training in the past.  The session moved quickly, your presentation was great (one of the first times I felt like I wasn't being spoken to like a first-grader).  The subject matter was presented in an upbeat and informative manner and I enjoyed the warmth you showed toward us.  We look forward to seeing you at our hotel again."  C. Frezzo, FOM, Charleston, SC
  

Jeanne d'Orleans, CHA, PHR
Jeanne shares her 20+ years of Training, Operations, Human Resources, Sales and Marketing experience in the Hospitality industry.

Her career has included many years of successful accomplishments in a variety of hotels from coast to coast and corporate positions with several Hospitality Management companies.  She discovered her passion for training in 1991 as a Regional Training Manager for Cendant Corporation. She has been on the faculty of the University of South Carolina's Hotel, Restaurant and Tourism Management School. Choice Hotels International has asked her to speak at their international convention six times. Look for her regular column called Management Trends in Hotel & Motel Management magazine.

Jeanne earned her Bachelor's degree in Marketing and Management from Barry University (Miami, FL), and did graduate work at Oklahoma City University. Her professional certifications include Certified Hotel Administrator (CHA) and Accredited Certification Instructor (ACI) from the American Hotel & Lodging Association (she loves to help associates achieve their own CHA). She's also earned her Professional in Human Resources (PHR) from the Society of Human Resource Management, Professional Dynametric Programs®  (Behavioral Assessment) and TIPS® (Alcohol Awareness). Jeanne is a graduate of the Ritz Carlton Leadership Center.

Be sure to click here to watch Jeanne in Action !

Barbara d'Orleans
Barbara's background includes success as a Director of Sales and Marketing for a 4-Star Florida Golf Resort, Motorcoach Tour Designer and Host, Personal Success Coach, Television Producer and Host as well as 8 years of Personnel Management.  Her goal has always been to improve the quality of life for those she meets.

25 years of teaching Personal Development workshops has allowed Barbara to help people from a wide variety of backgrounds to achieve increased confidence and improved self image.

The information in her seminars is timely, educational and down-to-earth.  Her style is informal, empathetic and presented with a bit of humor.  Comments from her clients range from "The Best We've Had in Years" to "Very Inspirational".  Educators have said Barbara is "Born to Teach".

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d'Orleans Hospitality Training works with authorities from many fields.  We constantly research and network with experts to provide you with the best and most current information in this ever-changing and exciting industry.

  

d'Orleans Hospitality Training
7001 St. Andrews #317
Columbia, SC 29212
866.456.3305 (phone)
803.781.4824 (fax)